Outreach & Volunteer Coordinator

I. Summary of Position

The Outreach and Volunteer Coordinator is an organized, detail-oriented, outgoing and caring individual whose primary role is to connect Mālama Learning Center (MLC) with community members and the public with the goal of building a broader and stronger base of volunteer and community support that results in action. The Outreach and Volunteer Coordinator will proactively recruit and train volunteers and interns, and work alongside them with the assistance of other MLC team members. The tasks for volunteers and interns may be in the field or behind the computer, varying by need and matched with the interests and capabilities of the volunteers and interns. The Outreach and Volunteer Coordinator will use a variety of techniques to engage people including social media and in-person or virtual presentations.

The Outreach and Volunteer Coordinator serves MLCʻs mission, which is to inspire communities to care for Hawaiʻi by perpetuating conservation, culture, and sustainability through education. As teamwork is essential for all at MLC, whether working with staff, interns, and volunteers, the Outreach and Volunteer Coordinator will participate as a collaborative member of the MLC team. And as working with the community is core to this position, the Outreach and Volunteer Coordinator must be dependable and good with people of all ages. While specific work hours may vary on a week-to-week basis, the Outreach and Volunteer Coordinator will be expected to work on average 35 hours per week that will typically include two Saturdays each month. As this and all MLC positions are largely funded by grants and contracts, its continuation will be dependent on the program’s success and results of fundraising efforts. The Outreach and Volunteer Coordinator will supervise interns and volunteers and will report directly to MLC’s ʻĀina Education Program Manager. Employment benefits include medical and dental insurance, paid time off, flexible work schedule, and compatibility with hybrid work locations. The Outreach and Volunteer Coordinator will also be eligible to enroll in the Simple IRA retirement program.

II. Essential Functions

• Develop, promote, and maintain a wide range of volunteer and internship opportunities within the organization, including individual and group options

• Proactively recruit volunteers and interns and conduct orientation and training alongside staff who will be working most closely with the volunteers

• Create opportunities for volunteers and interns to build their conservation network

• Develop and manage volunteer policies, procedures, standards of service and tracking of volunteer hours

• Work with volunteers, interns and staff to continually improve the volunteer program through feedback, surveys, and other methods of assessment.

• Recognize volunteer and intern service in creative ways that engages volunteers

• Maintain accurate records and provide timely statistical and activity reports on volunteer and intern program

• Lead monthly volunteer community work days and provide field support with volunteers and staff at least twice a week

• Create and support the creation of written and visual materials such as program marketing fliers, digital newsletters, website posts, and short videos for promotional needs

• Coordinate and provide outreach activities at occasional community events

• Manage and expand MLC’s social media presence with the goal of daily postings

• Collect and curate volunteer stories, testimonials, photos, and videos

• Perform other duties as needed

III. Qualifications

Key Competencies

Minimum Requirements

• At least one yearʻs experience managing volunteers and/or interns

• Experience teaching and supervising volunteers, including students

• Knowledge of basic conservation, natural resources management and agricultural principles

• Ability to do physical labor and working in outdoor environments with exposure to heat, dust, rain, insects, and other possible hazards.

• Experience creating and maintaining active and engaging social media accounts such as Instagram, Facebook, and Twitter

• Daily access to computer, internet, and cell phone

• Proficiency with Office Suite (Word, Excel, and Power Point), Google Drive software programs, and web development software

• Valid Hawaiʻi Driver’s license with clean driving record

• Access to reliable vehicle for transportation to work

• Legal authorization to work in the United States

Desired Qualifications

• Higher level education and training in conservation

• Versed in Hawaiian culture and connection to the environment

• Experience working with the West O‘ahu communities particularly along the Waiʻanae Coast

• Experience growing and outplanting native plants

• Identification of native Hawaiian and invasive species

• Experience using GPS, GIS, and NRDS

To apply, please send cover letter and resume to:

Pauline Sato, Executive Director

Mālama Learning Center