Location of Position: Maui, HI
Reports to: Hawai’i Response Manager, Ke Kai Ola
Hours: 40 hours per week, includes weekends or holidays
Varying between administrative work from home and field work on Maui
Position Classification: Full-time Permanent
Benefits: Full benefits
- Holidays
- Sick Time
- Vacation
- Medical, Dental, and Vision
- Life Insurance
- 401k Retirement Plan
- The Marine Mammal Center offers benefits to support the emotional wellbeing of you and your loved ones (Employee Assistance Program).
Position Overview
The Response Dispatcher supplies coverage for our Maui island Hawaiian monk seal sighting hotline. They effectively communicate with our volunteer force and the general public to ensure the safety of responders, the general public, and Hawaiian monk seals and to foster engagement in conservation of this endangered species. They are responsible for timely entry and maintenance of sightings data for Hawaiian monk seals. When needed, they assist with projects or other programs within our Hawaiian Monk Seal Conservation program. This position requires an individual with patience, enthusiasm, self-motivation, and a desire to work with a dynamic team in an ever changing environment.
Key Responsibilities
- Coordinate and dispatch response volunteers using our Hawaiian monk seal sighting hotline.
- Enter sightings data into national databases.
- Respond to public questions and concerns about animals, volunteer opportunities, and general inquiries.
- Assist in training of incoming response volunteers and interns.
- Assist in building and maintaining community relationships on Maui.
- Assists in coordinating assessment and transport of individual Hawaiian monk seals.
- Assist with vehicle and equipment maintenance as well as maintenance of response supplies.
- Deliver community training and public information programs.
- Possible communication with members of the media.
- Assist in projects and other programs as assigned by the Hawai’i Response Manager.
- Willingness to support and participate in the Center’s diversity, equity, and inclusion programs, initiatives, and trainings.
Qualifications and Experience
- Current knowledge of Maui and Hawaiian culture ideal.
- Previous experience in hotline management preferred.
- Previous experience coordinating volunteers preferred.
- Must have a valid Driver’s License and clean driving record.
- Practical computer knowledge with programs such as Excel, Outlook, and Word.
- Ability to work effectively in a team environment in unpredictable or high stress situations.
- Demonstrated ability to work independently.
Physical Requirements
- Ability to sit/stand/walk to complete office work for extended periods of time .
- Ability to operate a computer and other office equipment occasionally.
- Ability to walk up to 5 miles during a shift on a regular basis.
- Ability to occasionally move equipment weighing up to 50 pounds across site and locations .
- Ability to drive/operate a vehicle.
Work Environment
- Potential exposure to zoonotic diseases.
- Working in harsh outdoor conditions 70% of the time.
- May involve smells associated with animals and the care of animals.
- May require travel between islands with little advance notice.
